Last Updated:
You have 30 days from the date of purchase or service completion to request a return or refund for eligible items. All return requests must be initiated within this timeframe to be considered.
To be eligible for a return, items must be in their original condition, unused, and in the same state as when you received them. For services, returns may be subject to different conditions based on the nature of the work completed.
Items must be returned with all original packaging, tags, and documentation. We reserve the right to refuse returns that do not meet these conditions.
Return shipping costs are the responsibility of the customer unless the return is due to our error, such as receiving a damaged or incorrect item. In such cases, we will provide a prepaid return shipping label.
We recommend using a trackable shipping service and purchasing shipping insurance for returns, as we cannot be held responsible for items lost during return transit.
To initiate a return, please contact us through our contact form or by reaching out to our customer service team. You will need to provide your order number, reason for return, and any relevant documentation.
Once your return request is approved, we will provide you with return instructions and, if applicable, a return authorization number. Please include this number with your return shipment.
After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 10 business days.
Certain items and services are not eligible for return, including:
This return policy complies with applicable consumer protection laws. Your rights as a consumer are not affected by this policy. If you are located in a jurisdiction that provides additional consumer protections, those rights will apply.
We are committed to fair and transparent business practices and will work with you to resolve any issues in accordance with applicable laws and regulations.
You may cancel your order within 24 hours of placement without penalty, provided that work has not yet begun on your project. For custom orders, cancellation may be subject to fees if materials have been ordered or work has commenced.
To cancel an order, please contact us immediately using the contact information provided below. Cancellation requests must be made in writing and confirmed by our team.
Refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on your financial institution, but typically take 5-10 business days after approval.
If you paid by credit or debit card, the refund will appear on your statement within one to two billing cycles. For other payment methods, refund processing times may differ.
In cases where a partial refund is applicable, we will calculate the refund amount based on the condition of returned items and any applicable restocking fees.
For questions about returns, refunds, or to initiate a return request, please contact us:
Sholrynnquibl
318 Silver Leaf Ln
Oklahoma City, OK 73118
United States
Contact Form
Please include your order number and a detailed description of the issue when contacting us about a return or refund.
We use cookies and collect personal data to improve your experience. By continuing, you agree to our use of cookies and data processing as described in our Privacy Policy.